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Combi Ovens
ClassificationContract TypeManagerPhone#
Goods & ServicesStateTermDeAna Reed-Sharpe803.896.6389

Description:
THIS IS A MANDATORY STATEWIDE CONTRACT

Use by state governmental bodies (as defined in Section 11-35-310(18)), which includes most state agencies, is mandatory except under limited circumstances, as provided in Section 11-35-310(35). Political subdivisions and municipalities are encouraged to use these contracts but are not required.

INFORMATION ABOUT THIS CONTRACT

Installation:
Contractor shall adhere to all SC Department of Health and Environmental Control (DHEC) requirements for installing all items acquired pursuant to this contract as follows: Unit price shall include the equipment being delivered, uncrated, and removal of all material, set in place, leveled if applicable, sanitized, and ready for the final connections by others. Set up will be made no later than thirty (30) days from date order is received by the Contractor. Successful bidder must deliver and set in place new combi ovens and make two (2) mandatory site visits at owner’s convenience to verify positioning of the equipment and other related installation related information requested by the purchasing school. Drop shipments will not be accepted.

Operational Manuals: If requested, contractor will provide three (3) operational manuals (hardcopies or PDF) for each item acquired or one (1) electronic version.

Training: When required by the ordering entity, upon successful installation and prior to acceptance of item, the successful bidder or their designee shall fully demonstrate the operation and maintenance of the equipment within 3 days of installation

Warranty: Warranty shall be two (2) years for parts and repair.

Maximum warranty response time shall be (from time of first contact) four (4) hours by phone and on-site within 48 hours. Response time is based on normal working hours of Monday-Friday, 8:00 am to 2:00 pm.
Parts for the equipment shall be available commercially for a minimum of 10 years.

The bidder agrees to provide a service log (service history on the equipment) on any piece of equipment as part of this bid when requested by the district director or supervisor.) The service history will contain the cause of the breakdown and the length of time the equipment is non-functioning. If the down time is determined to be operator error, misuse, or abuse, the down time will not be considered in accessing satisfactory equipment.

Delivery Date: Thirty (30) days after contractor’s receipt of the purchase order. If the using governmental unit requests delivery sooner than the time specified, contractor may invoice the ordering entity any additional shipping charges approved by the ordering entity on the purchase order.

NOTICE:  These products have been incorporated into the APPLIANCES contract and these items will not be resolicited as a separate requirement once these contracts expire.