SAP Public Sector, Inc. will (1) provide ongoing standard support the SAP SuccessFactors (SF) Cloud Services solutions currently implemented with the State of South Carolina including SF Learning Management System, Succession and Development, and Performance and Goals; (2) provide enhanced support (e.g. scalable service calls, continual support of agency-specific major solution developments, no-charge test environments for continued development of agency-specific major solution developments); and (3) provide access to SAP SF Cloud Services. |